Maintenance and Support

Horus Tech provides the following maintenance options:

• Full Service Contract
  • Full Parts Coverage
  • Response time of 2 business days or less
• Low Cost Service Contract
  • No consumables, high voltage tank or electron gun coverage
• Labor only contracts
  • No spare parts coverage
• Preventative Maintenance Contracts
  • Two preventative maintenance visits per year and one emergency visit
• Horus Tech Inc. Phone Technical Support
  • No cost to customer
• Non Contract Support
  • CD-SEM billable low hourly rate
  • SEM & FIB billable low hourly rate
  • Travel low hourly rate,max of 8 hours per day
• Customer and Technical Engineer Training
  • Horus tech provides a wide range of applications and technical training
• System Refurbishment
  • Horus Tech can fully refurbish your system to OEM specifications at your location or at our Milpitas facility